Price Beat Policy
At 1SUPPLEMENTS.COM, we make every attempt to provide our customers with the best possible shopping experience. Find something cheaper? You can request a 1SUPPLEMENTS.COM PRICE-BEAT!
We will beat a competitor's price by 10% of the difference!
Some exclusions apply, see terms below.
How To Request A 1supplements.com Price-beat:
- Make sure you have created or have an account with 1supplements.Com.Ca before you request a price-beat.
- Send us an email at: customerservice@1supplements.com
You'll need to provide:
- Your full name or login name.
- The URL of the competitor's offer you'd like us to beat.
- The competitor's sale price.
- The competitor's shipping price.
- Advertised retail price must be for the identical item.
- Must be a valid offer from a Canadian authorized retailer.
- Price-beat must be requested prior to purchase.
- Some exclusions apply, see terms below.
We review each request on a first-come, first-served basis. If approved, you will be notified by email.
Please do not submit your order before your price beat is approved. Price beats can not be applied retroactively.
Requirements:
- Advertised retail price must be for the identical item.
- Item must be in stock in a Canadian retail or warehouse location.
- Must be a valid offer from an Authorized Canadian retailer.
- Price-beat must be requested prior to purchase.
- Customer must have an existing 1SUPPLEMENTS.COM account.
- Some exclusions apply, see terms below.
Please Note:
- Requests are typically reviewed within one business day of receipt. Our Live-Chat team is not able to approve price-beat requests.
Terms & Conditions:
1SUPPLEMENTS.COM will beat Canadian competitors pricing by 10% of the difference with the following conditions:
Verification:
- Competitor price must be verifiable by 1SUPPLEMENTS.COM staff.
- Screen-shots and home-printed advertisements will not be accepted.
- Advertised pricing must be currently active. Expired / future offers will not be considered.
Item Condition:
- Advertised price must be for the identical sku, size and flavor/color.
- Items advertised must be in new condition with all seals intact.
- Open-box, expired, and re-certified items will not be considered.
- Competitor must be a manufacturer-authorized reseller of the product.
- Clearance items, regardless of condition, are excluded from this offer.
Availability:
- Item must be in stock in a 1SUPPLEMENTS.COM warehouse.
- Competitor must have stock on hand at the advertised price at a Canadian retail or warehouse location. For beating a competitor price, 1SUPPLEMENTS.COM will calculate the shipping costs from the competitor and beat the adjusted price. Competitor must have stock ready for shipping. Prices on items that must be back-ordered can not be beaten.
Holiday Specials:
- Specials Advertised specifically for or related to 'Black Friday', 'Cyber Monday', Boxing Day or ‘Customer Appreciation Sales’ are excluded from our price beat policy.
Shipping Costs:
- Online prices will be beaten after shipping costs.
- Regular shipping policies apply. See our shipping policies for details.
Quantity:
- 1SUPPLEMENTS.COM reserves the right to limit quantities of any item sold at the reduced price.
Below-Cost Items:
- 1SUPPLEMENTS.COM reserves the right to deny price beat requests if the resulting price would be below our cost.
- In such cases, 1SUPPLEMENTS.COM will still endeavor to provide the best possible price to the customer.
Price Protection:
- 1SUPPLEMENTS.COM does not offer price protection.
Other Exclusions:
- Price Matches may not be combined with any other offers or coupons.
- 1SUPPLEMENTS.COM reserves the right to deny price beat requests for any other reason it deems valid.